coin303 Terms of Use
When you create an account on coin303, you enter into an agreement with our platform to abide by these terms and conditions. We at coin303 operate an online gaming and sportsbook service available where local law permits. Our terms outline what we expect from account holders, what you can expect from us, and how disputes are resolved. These terms apply to all players on coin303, whether you are depositing via DANAaccessing from Jakarta, or joining during the Idul Fitri holiday period.
We have written these terms in plain language rather than legal jargon, but they carry legal weight. By opening a coin303 account, you confirm that you have read these terms, agree to be bound by them, and represent that you are of legal age in your jurisdiction and legally permitted to use an online gaming service where you reside. Our terms cover account eligibility, deposit and withdrawal processes, bonus conditions, account suspension, dispute resolution, and our liability limits.
Our service is jurisdiction-restricted. We do not operate globally, and we do not accept account registrations from unsupported territories. If you open an account on coin303, you confirm that you are located in a supported jurisdiction and that using our service complies with local law. We reserve the right to close any account we reasonably believe violates this requirement.
Account Eligibility and Deposit Terms
To open a coin303 account, you must be of legal age in your jurisdiction (typically 18 years or older) and not a resident of any jurisdiction where we are prohibited from offering our service. We at coin303 do not knowingly accept players from restricted territories. You represent that all information you provide during registration is accurate and that you will update us immediately if any of this information changes. We reserve the right to verify your identity at any time, and we retain the right to close your account if we believe your information is false or misleading.
When you deposit funds with coin303, you transfer money to your account balance. We support nine payment methods: five e-wallets (DANA, e-wallet, mobile banking, local paymentonline payment) and four bank options (e-wallet, mobile banking, local payment, online payment) plus e-walletE-wallet deposits credit to your account within seconds; bank transfers typically settle within minutes once your bank confirms the transfer to our virtual account. We are not responsible for delays caused by your bank or payment provider. Once funds appear in your coin303 balance, they are your responsibility to manage and withdraw according to our terms.
Deposits on coin303 are final. We do not reverse deposits or refund money transferred to us unless we discover the transfer was fraudulent or unauthorized. If you believe you have made an unauthorized deposit, contact our support team with evidence within 30 days of the transaction. After 30 days, we cannot investigate or reverse the deposit.
- Virtual Account
- A unique bank account number we provide for deposits. Transfers to this account credit your coin303 balance once your bank confirms the payment.
- KYC Verification
- Know Your Customer identity check. We require government ID and proof of address before processing withdrawals over certain thresholds.
- Account Balance
- The funds available in your coin303 account. This balance remains your property until you request a withdrawal or forfeit it under these terms.
Withdrawals and Account Verification
To withdraw funds from coin303, you must first verify your identity. We require a government-issued ID and proof of address. Once we approve your verification, you can request a withdrawal to your registered payment method. Withdrawals are processed according to the settlement times of your chosen method: e-wallets typically within hours; bank transfers within standard banking windows, usually one business day. We are not responsible for delays caused by your bank or payment provider.
We at coin303 process withdrawal requests during standard business hours, Monday through Friday, 09:00–17:00 Jakarta time. During holidays like Idul Adha, Imlek, Nyepi, and Ramadan, processing may be delayed, but we maintain withdrawal services throughout. If your withdrawal is cancelled or rejected, we notify you of the reason and advise how to resubmit.
Game Terms and Prediction Settlement
Our platform offers slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), and sports predictions across football (Liga 1, Piala Indonesia, Champions League), esports (Mobile Legends, Free Fire, PUBG Mobile), and motorsport (MotoGP). Each game category has specific rules. Slot games are governed by the game provider's terms; live-dealer games by the dealer studio's rules; sports predictions by official match outcomes and our settlement policy.
For sports predictions, we settle based on official results announced by the relevant governing body (league, federation, or sports data provider). If a match is postponed, cancelled, or abandoned before completion, we void the prediction and refund your stake. If a prediction is settled and later overturned by official decision, we honor the official decision and adjust your account accordingly. In cases of significant discrepancy between our odds and official outcomes, we reserve the right to cancel the prediction and refund your stake.
We at coin303 do not suspend account balances, impose inactivity fees, or forfeit dormant accounts. Your balance remains yours indefinitely until you request withdrawal.
Dispute Resolution and Limitation of Liability
If you believe we have made an error in settling a prediction, processing a withdrawal, or handling your account, contact our support team via email or live chat with details. We investigate disputes within 5 business days and notify you of our resolution. If you disagree with our decision, you may escalate your dispute to our disputes officer, who will conduct an independent review within 10 business days.
Our liability under these terms is limited to the amount of funds in your coin303 account. We are not liable for indirect, consequential, or punitive damages. We are not responsible for service interruptions caused by factors beyond our control, including Internet outages, payment provider failures, or government action. In no case shall our liability exceed the balance you held at the time of the incident.
Account Suspension and Jurisdiction Notice
We at coin303 reserve the right to suspend or close your account immediately if we reasonably believe you have violated these terms, engaged in fraud or collusion, used automated tools, or accessed coin303 from a restricted jurisdiction. Upon suspension, your account balance is frozen. We will notify you of the reason for suspension and provide reasonable opportunity to respond. If your suspension is upheld, you may request withdrawal of your balance, less any amounts owed to us for breached terms or chargebacks.
Our platform is available only in jurisdictions where we hold appropriate legal authorization. We determine jurisdiction eligibility based on your registration location and login location. If you access coin303 from a restricted territory, we may block your account. Your use of coin303 confirms that our service is legal in your location and that you comply with all local gaming laws.
These terms are governed by the law of our jurisdiction of operation and are effective from the date you create a coin303 account. We may modify these terms at any time, and we will notify registered account holders of material changes. Continued use of coin303 after notification of changes constitutes acceptance of the revised terms. For questions about these terms or to report a dispute, contact our support team at [email protected] or through live chat on the platform.